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Privacy Policy

Effective Date: 17th January 2025

Mayfair Massage and Therapy ("we," "us," or "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, and disclose information when you visit our website or receive our services, including massage therapy and Emotion Code healing therapy.  

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can be used to identify you, such as your name, contact information (address, phone number, email address), date of birth, and health history. This information is collected when you book an appointment, fill out intake forms, or communicate with us.  

  • Health Information: For both massage therapy and Emotion Code sessions, we may collect sensitive health information related to your physical and emotional well-being. This may include details about your medical conditions, past injuries, emotional experiences, and any specific areas of concern you wish to address. This information is treated with the utmost confidentiality.

  • Website Usage Information: When you visit our website, we may automatically collect certain information about your device and browsing activity, such as your IP address, browser type, operating system, pages visited, and referring website. We may use cookies or similar technologies to collect this information.  

How We Use Your Information

We use your information for the following purposes:

  • Providing Services: We use your personal and health information to provide you with appropriate and effective massage therapy and Emotion Code sessions. This includes assessing your needs, developing treatment plans, and tracking your progress.

  • Communication: We may use your contact information to communicate with you about appointments, service updates, special offers, and other relevant information.

  • Improving Our Services: We may analyze website usage information to understand how visitors interact with our website and to improve its functionality and user experience.

  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or court order.

Emotion Code Specific Information Usage:

For Emotion Code sessions, the information shared about emotional experiences is considered highly sensitive. We understand the importance of confidentiality in these sessions and adhere to the following:

  • Information shared during Emotion Code sessions is kept strictly confidential and will not be shared with any third parties without your explicit consent, except as required by law.

  • Muscle testing results and any identified "trapped emotions" are considered part of your session records and are treated with the same confidentiality as other health information.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information to the following:  

  • Service Providers: We may share your information with trusted service providers who assist us with website hosting, payment processing, and other business operations. These service providers are contractually obligated to protect your information.  

  • Legal Authorities: We may disclose your information to legal authorities if required by law or to protect our legal rights.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, electronic, and administrative safeguards. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.  

Your Rights

You have the right to:

  • Access: You can request access to the personal information we hold about you.  

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.  

  • Opt-Out: You can opt out of receiving marketing communications from us.  

Cookies

Our website may use cookies. You can manage your cookie preferences through your browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at:  

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+44 0759 229 5421

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